Last updated: 25/07/2026
Maison Supremus Medical ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and who we share it with.
Information we collect
We collect information you provide directly, and information generated by your use of our website, including:
- Name
- Address
- Email address
- Phone number
- Order history
- Payment information (processed by third-party payment providers — we do not store your full card details)
- Website usage data and cookies
How we use your information
We use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Provide customer support
- Send marketing communications, where you've opted in (you can unsubscribe at any time)
- Prevent fraud
- Meet our legal and regulatory obligations
Who we share information with
We may share your information with:
- Shopify, our e-commerce platform provider
- Payment processors
- Shipping and courier providers
- Marketing platforms (only for information covered by your marketing preferences)
- Government or regulatory authorities, where legally required
We do not sell your personal information to third parties.
Security
While reasonable measures are taken to protect personal information, no transmission over the internet can be guaranteed to be completely secure. The Company is not responsible for unauthorised access to personal information arising from circumstances beyond its reasonable control.
Cookies
We use cookies to operate the website, remember your cart, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site functionality.
Access and correction
You can request access to, or correction of, the personal information we hold about you by contacting us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. The version in effect at the time of your visit or order will apply.
Contact us
Questions about this Privacy Policy can be directed to christopher@plusmedical.com.au or 0433 613 880.