Information

Shipping Policy

We deliver Australia-wide. Your order ships by one of two methods, depending on the product.

Dispatched from Sydney

Most products are packed and dispatched from our Kings Park, Sydney warehouse within 1–3 business days of your order. Delivery time after dispatch depends on your location and the courier.

International shipping (10–20 business days)

Selected Comfort & Recovery products ship directly from our international fulfilment partner. Please allow 10–20 business days for delivery. If your order includes these products alongside items from our Sydney warehouse, they may arrive in separate parcels.

Tracking

We email you a tracking number as soon as each parcel ships.

Delays

Delivery timeframes are estimates only. Occasionally delays happen because of couriers, customs or events outside our control.

Questions

Contact us at chris@maisonsupremusmedical.com or 0433 613 880 with your order number.